CRTC asks for more information from Pelmorex following Rogers’ nationwide outage

By Denis Carmel OTTAWA – On Aug. 4, the CRTC sent a letter to Pelmorex regarding the impact of Rogers’ Canada-wide service outage on its role as the operator of the National Alert Aggregation and Dissemination (NAAD) system. “As an initial step, comprehensive information is required in order for the Commission and Canadians to understand what happened, and, just as importantly, what can be done to improve the system including how to mitigate impacts on the National Public Alerting System,” the letter reads. The CRTC mentions that while it is considering a public inquiry on this telecommunications failure, it wishes...