TORONTO – Although they were hard pressed to admit it, cable operators at Wednesday’s SCTE Canadian Summit acknowledged that customer complaints to their call centres are often the best measurement of…
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MONTREAL – Profits at Quebecor soared by almost 50% thanks in large part to the strength of its telecommunications subsidiary Videotron Ltee.
Net income for the company’s fourth quarter ended…
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GIVEN WHAT HAS now happened since the value-for-signal/fee-for-carriage hearing, an alert reader reminded us of something CRTC commissioner Timothy Denton pondered as the folks from Shaw Communications appeared in…
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TORONTO – Rogers has started up a new customer-focused blog called ‘Rogers RedBoard’ in an effort to further connect with its customers.
“RedBoard will be a place where we can talk about…
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TORONTO – The Moxi whole home media solution from ARRIS was named the ‘Technology Most Likely To Succeed’ at the Innovation Showcase at the SCTE Canadian Summit on Tuesday….
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SAN JOSE, CA – Cisco has unveiled a powerful new carrier routing system that triples the capacity of its predecessor, and sets the foundation for the next-generation of the…
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ALMOST FOUR IN FIVE people around the world believe that access to the Internet is a fundamental right, according to a poll for the BBC World Service.
The survey, conducted…
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MARKHAM, ON – TVC Canada will introduce Canadian service providers to SPATIALinfo’s network-management software solutions for the cable, telecommunication, utility and transportation industries.
The company’s spatialSUITE products make it…
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OTTAWA – It remains to be seen how far Canada will crack open the door to foreign investment for our telecommunications companies.
Despite hints from Governor-General Michaelle Jean during Wednesday’s throne…
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THE TOTAL NUMBER of mobile VoIP users will reach 288 million by the end of 2013, according to research firm In-Stat.
Of these, well over half will be associated with…
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