Bell’s FX Innovation announced Wednesday it has acquired HGC Technologies, adding to the telco’s suite of digital automation expertise and facilitating FX’s growth in the U.S. market.
The combination follows Bell’s multi-year partnership with digital workflow company ServiceNow, which Montreal-based cloud services provider FX – acquired by Bell last year – will implement.
HGC is a ServiceNow expert and partner on the platform.
“HGC strengthens FX Innovation’s expertise in process automation, cloud technologies, and digital transformation, bringing strengths in business application development, HR and customer service delivery, and a strong North American talent base to support growth,” a press release.
“HGC’s existing US customer base aligns with FX Innovation’s strategic plans for expansion into the US market, providing immediate access to a new and growing customer segment,” the release added.
“This move marks another significant step in Bell’s transformation journey from traditional telco to technology services leader,” Bell said. “Combined with Bell’s reliable connectivity and advanced cybersecurity services, with HGC on board, FX Innovation can now offer clients across a wide range of industries end-to-end ServiceNow-related services, AI-driven automation and insights, and expertise to help drive business transformation.”
