Rogers begins virtual hiring of 350 employees for new Kelowna call centre

KELOWNA, B.C. — With this summer’s planned opening of Rogers’s new call centre in Kelowna delayed due to the Covid-19 pandemic, the company has begun the virtual hiring of 350 new employees, who will work from home until the new complex can be opened safely. As reported in September 2019, the new customer solution centre (pictured) will occupy 32,000 square feet on Dickson Avenue in Kelowna’s Landmark District. Employees at the new centre are expected to handle approximately one million Rogers and Fido customer interactions each year, according to the news release. New employee roles for both Rogers and Fido...