OPINION: Don't let VOIP be a killer app

THE VOIP REVOLUTION could end with a single phone call. No, not by a call from the CRTC deregulating the incumbent telcos, but by one dropped 9-1-1 call. I’ve often wondered why, since the launch of VOIP, the newcomers came to market without 9-1-1 service. When Primus and Vonage and others began, buried in their marketing materials in teeny type, were notes mentioning their service can’t offer some of the basics people have come to expect, like, oh, 9-1-1.While they’ve since moved to offer the emergency calling feature, I thought its absence was unconscionable at launch. Personally, if I’m going...