VOIP providers take shots at cable

TORONTO – While he didn’t name names, one of the newest players in the telecom space in Canada appear to be having problems dealing with a certain western MSO. At a Monday session during the Canadian Telecom Summit entitled VOIP Pioneers – Early Results, Matt Stein, vice-president of new technology and services with VOIP provider Primus Canada, expressed his frustration with customer issues that are peculiar to the west. “The vast majority of our quality issues are from Alberta and British Columbia,” he said. “An overwhelming amount comes from those provinces and while I won’t name the company, it isn’t...