Cable / Telecom News

With 911 calls delayed, BC RCMP send out VOIP warning

VANCOUVER – British Columbia RCMP on Monday issued an advisory for people using – or who are thinking about switching to – voice over Internet protocol telephony. The BC Mounties told residents to "ensure that their provider offers effective 9-1-1 emergency service. Ensure your 9-1-1 call is connected to your local emergency call centre," says the advisory. "It has come to the attention of the RCMP that some VOIP service providers re-route 9-1-1 calls to call centres outside the Province who then try to connect the call with the local call centres. This has resulted in some emergency calls not...