Wireless "Swiss army knife" still elusive

HANDSET MANUFACTURERS seem hell-bent on jamming every conceivable service into their phones or other portable devices and new research says that may not be such a good idea. The conventional wisdom says consumers have a preference to use converged devices, meaning single devices that combine the functionality of previously separate devices, but the idea that there will be wholesale adoption of a device that simply combines multiple devices is unrealistic, says high-tech market research firm In-Stat. In a recent survey of US businesspeople, users tend to remain loyal to older technology, and employers are reluctant to force the issue. “On...