Wireless Code: The unintended consequences bedeviling draft code

By Perry Hoffman

GATINEAU - If adopted, the draft wireless code of conduct will likely cause some significant unintended consequences, SaskTel told the CRTC during the last day of the hearing Friday. The provincial Crown corporation pointed to the potential for unsatisfactory experiences, increased use of notifications and mandatory caps on overage fees as ones that could have big negative impacts on Canadians. The amount of information that consumers will need to know can be considered excessive and will hinder wireless operators’ ability to improve efficiencies, according to SaskTel executives. Under the draft code, consumers would be subjected to a lengthy process involving...