Wireless Code: Many contentious issues still remain for wireless consumer protection

By Perry Hoffman

GATINEAU - Wireless industry stakeholders are still at loggerheads over a number of issues pertaining to a wireless code of conduct. They include three-year contracts, the co-existence of the code with provincial consumer protection legislation and notifications of data and fee caps, among others. On these matters, the Big Three – Bell Canada, Rogers Communications and Telus – remain united. They all agree that banning three-year contracts as has been suggested by some consumer advocates and the new entrants isn’t necessary given the clear language on earlier termination fees (ETF). The ETF formula, in conjunction with the unlocking and cancelation...