OTTAWA – The Wireless Code applies to retail mobile wireless voice and data services provided to both individuals and small businesses, the CRTC reiterated Wednesday.
Responding to an application from Telus, the Commission added that the Wireless Code applies to all contracts between an individual and a wireless service provider where the individual is responsible for some or all charges related to the contract.
Accordingly, the Commission found that both “corporate individual plans” and “employee purchase plans", as described by Telus, are wireless contracts between an individual and a service provider where the individual is responsible for some or all charges associated with the contract, including but not limited to roaming and overage charges.
The Wireless Code does not apply to “enterprise plans” as described by Telus, which are agreements between a service provider and a medium or large business where the individual using the service is not responsible for any of the charges incurred.
