Cable / Telecom News

Windsor first to launch 311


WINDSOR – On Monday morning Windsor, Ontario, became the first city in Ontario to launch a 311 customer service system.Windsorites now have a single, easy-to-remember access point for city services, whether making a request, seeking information or filing a complaint. From potholes to bus schedules, from tax bills to garbage collection - it's as easy as calling 311. 311 is the product of two years of research and development and strong teamwork with the City of Windsor's partners at EnWin Utilities Ltd. and service providers Motorola and Bell Canada. Using software that has proven successful in communities across the continent,...