VoIP penetration will nearly double by 2013, says In-Stat

MANY BUSINESSES with existing VoIP capabilities spent 2009 fortifying the proportion of their total voice capabilities dedicated to IP, often at the expense of expanding VoIP capabilities to new locations. But according to In-Stat, VoIP penetration among US businesses will increase rapidly over the next few years, reaching 79% by 2013, compared to 42% at the end of 2009.In its research report US Business VOIP Overview: Optimization Trumps Expansion, the market research firm also found that 41% of businesses with VoIP capability have no legacy TDM voice services, compared to 34% in 2008.“VoIP adopters have a good understanding of the cost savings associated with...