MONTREAL – Videotron has announced plans to hire an additional 100 customer service representatives and 6 team managers at its customer contact centre in Gatineau.
The company said that more than $1 million will be spent on employee training and $2.3 million on the new premises, which is in addition to the $2.13 million spent last year on the facility’s expansion.
“We are proud that Videotron continues growing and delivering on its commitment to provide the best possible customer experience,” said president and CEO Robert Dépatie, in the announcement. “The new employees will enhance our ability to give our customers expert guidance and to make their lives easier. Videotron is also proud to be an active player in regional economic development in Québec and we are eager to hook up with talented people in the Outaouais region.”
