
MONTREAL – Videotron said Friday the current Covid-19 crisis revealed how strong its networks are.
“We have shown our powerful network was ready to cope with the current situation,” said Mohamed Drif, senior vice-president and chief technology officer of Videotron, in a press release. “Over the past few weeks, our people have been working all-out to keep Quebecers connected with their loved ones. I am very proud of the quality of the network we have built over the years, thanks to the talent and know-how of our employees.”
The company said its peak in Internet usage was recorded on April 13, when traffic was 50% heavier than normal and the number of mobile telephone calls on its wireless network has been up an average 40%, peaking on March 23 with a 66% increase.
On-demand content is more popular than ever with Videotron customers. Traffic on Videotron’s Helix and illico platforms has been up an average 33% since the lockdown began, peaking on April 5 at 1.12 million views. The company, like many others, has made a wide array of content available to its customers free of charge.