MONTRÉAL – Videotron is offering its customers an easy, modern, user-friendly way to manage their privacy options online. Call forwarding, personalized ring and some voice mail and call waiting functionalities can now be managed online by our customers, when they want, where they want says the company.
Videotron is also announcing the introduction of two new residential telephone call management options to help customers protect their privacy: call screen and privacy. These two options can also be managed from the Customer Centre.
To meet its customers’ needs and help them protect their privacy, Videotron is giving them the option of blocking unwanted calls from up to 30 numbers, including private, toll-free and mobile numbers.
Call screen can easily be managed from the customer’s telephone or online, where all the blocked numbers are displayed as a list and can readily be viewed and edited. This option also lets users reject all calls from callers who have blocked their number. It is available à la carte for $4 per month.
The privacy option lets customers control the information about them that will appear in the telephone directory or be provided by 411. It also includes permanent caller ID block, which permanently prevents the customer’s name and number from appearing on the other party’s caller display. The privacy option is available à la carte for $2 per month.
