Cable / Telecom News

Video relay service now available 24/7


OTTAWA–GATINEAU – The CRTC’s national video relay service (VRS) has extended its service hours to allow users to make and receive calls any time of the day.SRV Canada VRS allows its customers to communicate to a sign-language interpreter via an Internet-based video link.  The interpreter provides real-time interpretation of conversations, as the system connects to the hearing caller whose words are translated into American Sign Language or Langue des signes québécoise.Since the launch of SRV Canada VRS in September 2016, over 280,000 calls have been placed by nearly 5,000 Canadian subscribers.  Canadians may access SRV Canada VRS at no cost,...