Cable & Telecom

Video relay service hearing includes signed comments through YouTube, for first time

GATINEAU – More than 3,000 comments were filed with the CRTC in connection with its hearing into a potential Canadian video relay service (VRS), including, for the first time, submissions made using sign language through the Commission’s YouTube channel, said vice chair Peter Menzies. Opening the week long hearing on Monday morning, Menzies instructed appearing parties that their presentations should include views and evidence to address the following: - What are the benefits of video relay service? To what extent, if any, does it meet the needs of people who are deaf, hard of hearing or speech impaired better than...