Cable & Telecom

UPDATED: Consumer groups claim wireless device deposits at Rogers and Telus breach Wireless Code; Telus says its program is optional

OTTAWA - The Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC) have filed a joint application challenging the wireless device deposit programs offered by Rogers and Telus.According to the press release, the Rogers “NEXT” and Telus “T-Up” programs require subscribers to pre-pay a monthly fee in addition to their usual service charges for at least 12 months. These payments, which range from $17 to nearly $30 a month, claims the application, go toward the partial cost of a new cellphone. If the customer stays subscribed and returns their old phone and signs a new two year contract, then they...

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.