Cable / Telecom News

Union decries Bell’s offshore outsourcing

MONTREAL - The Canadian Telecommunications Employees' Association said Monday it is "appalled at Bell Canada's announcement of their decision to outsource jobs to a company that is offshore." The union which represents 14,000 employees said in a press release that "Bell Canada has chosen to follow the economic path instead of the patriotic one with their decision to send offshore 5% of the calls that currently are being handled by call centres within the BCE family or other firms in Canada." The release didn't say where or when Bell made the announcement and a web search revealed no official announcement...