Cable / Telecom News

TV providers code of conduct, 9-1-1 network review among priorities in CRTC’s new three-year plan

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OTTAWA–GATINEAU – The CRTC has released its new three-year plan that lists its priorities as introducing the revised framework established with the Let's Talk TV initiative, including a draft code of conduct to help viewers resolve disputes with their television service providers; a review of Canada’s basic telecommunications services; and a review of the country’s 9-1-1network and the next generation of 9-1-1 services.

Other planned activities include an assessment of the accessibility of mobile wireless handsets for Canadians with disabilities; continued joint efforts with domestic and international partners to shield Canadians from unsolicited communications by telephone and email; and the continued implementation of the Voter Contact Registry.

Those initiatives are among the goals that the Commission has outlined for completion during 2015-18 under the pillars of ‘create’, ‘connect’, and ‘protect’, that reflect its commitment to “implementing sound management practices and fulfilling its mandate in a transparent and responsible manner”.

The report also includes a scorecard that updates activities previously identified in the three-year plan for 2014-2017.  A rolling three-year plan is published annually in April, at the beginning of the CRTC’s fiscal year.

“The Three-Year Plan is the Commission's commitment to Canadians to pursue its efforts to modernize the communication system”, said CRTC chairman Jean-Pierre Blais, in a statement.  “We plan to undertake a number of activities to enable Canadians to step into the digital future with confidence and to ensure that the communication system protects their health and safety.”

www.crtc.gc.ca