Cable & Telecom

TV and telecom complaints still rising, says CCTS

44% increase in complaintsOTTAWA  – The mid-year report from the Commission for Complaints for Telecom-television Services (CCTS) once again doesn’t look good for Canada’s telecom and TV providers.The report released this morning shows a 44% increase in the number of complaints it received from Canadian telecom and TV customers between August 1, 2018 and January 31, 2019. This follows a 73% increase for that same period last year, so there has at least been improvement in the rate of growth in complaints at least.Canadians complained most often about their wireless service, followed in order by internet, TV and local phone,...

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.