TPIA: Commission asks resellers, wholesalers, to work together during the Covid-19 crisis

GATINEAU – After last week receiving a letter from third party internet access providers which said new install practices being instituted by incumbent network operators to protect people from Covid-19 were onerous and preventing new customers from being connected, the CRTC sent a letter back urging everyone to, well, work it out. TekSavvy and the Canadian Network Operators Consortium filed a letter to the CRTC asking it to investigate how the incumbent ISPs are prioritizing their own customers for installs, repairs and maintenance during the coronavirus pandemic. Since the resellers use the incumbents’ network capacity, they also rely on their...