OTTAWA — In a follow-up letter to the CRTC regarding incumbent wholesale high-speed access (HSA) service provisioning processes during the Covid-19 crisis, the Canadian Network Operators Consortium (CNOC) says it was not accusing any party of wrongdoing when it wrote to the Commission in early April.
“We wish to underscore that the sole intent of the CNOC/TekSavvy Letter was to emphasize the need to ensure that changes to wholesale HSA service provisioning processes are overseen and approved by the Commission. CNOC is of the view that even in times where urgency requires fast decisions, the Commission should be kept abreast of all changes as they are made, perhaps in as rudimentary a way as being copied on updates being emailed out to incumbent wholesale customers. The CNOC/TekSavvy Letter did not accuse any party of specific wrongdoing and should not be interpreted as such,” reads the new CNOC letter dated May 1.
“In fact, as of this time, CNOC is not aware of discriminatory conduct by incumbents when it comes to wholesale HSA service provisioning processes,” the letter says.
The letter concludes by saying CNOC is committed to working collaboratively with wholesale HSA service providers to overcome the current challenges and to ensure Canadians’ telecom needs are met.
