Cable / Telecom News

Throttling practices continue to plague Rogers


OTTAWA – Despite Rogers’ promise to drop its Internet traffic management practices (ITMP) this year, it appears as though the company still has a little explaining to do to the CRTC.

In a letter sent to Rogers this week, the Commission’s chief compliance and enforcement officer Andrea Rosen said that further testing uncovered another issue with Rogers’ technical ITMP which she described as a potential instance of non-compliance requiring immediate attention.

“It appears that Rogers applies a technical ITMP to unidentified TCP upload traffic, regardless of the port used, when traffic from certain popular P2P applications is or was recently present”, reads the letter addressed to Rogers’ SVP of Regulatory Ken Engelhart.  “As with the previous issue we raised, there is the potential that time-sensitive traffic is being throttled. We believe consumers may be adversely affected in these circumstances.”

After offering to provide Rogers with its testing results, Rosen asked to meet with Rogers as soon as possible “to discuss the resolution of this issue, including a detailed plan, or your meaningful rebuttal of our evidence”.  She also asked for a summary of how Rogers will phase out its traffic shaping policy.