Cable & Telecom

Three year contracts don’t necessarily expire next week, warns the CCTS

OTTAWA – In light of the recent Federal Court of Appeal decision to uphold the applicability deadline of the Wireless Code, the Commissioner for Complaints for Telecommunications Services (CCTS) today clarified its position on three year contracts.“Three-year contracts do not expire,” said CCTS commissioner and CEO Howard Maker in a statement. “That particular word does not appear in the Wireless Code. What has been at issue is the Code’s applicability. The Court has upheld the June 3, 2015, deadline for applicability to all wireless contracts. The question of whether customers who cancel their three-year contracts will have to pay early...
 

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.