TORONTO – Telus has signed a 15-year agreement with Hamilton Health Sciences to deliver the process and information technology components of its human resource services.
Valued at $137 million, the agreement will see Telus implement a technology and an application upgrade to Hamilton Health Sciences’ HR management system, as well as assume the day-to-day management and delivery of its HR services including payroll, recruitment, compensation, occupational health and safety and benefits.
Through the partnership, 73 Hamilton Health Sciences employees join Telus. Employee relations, labour relations consulting and advisory staff, along with strategic HR leadership staff remain employees of Hamilton Health Sciences. The agreement will also see the establishment of a new Telus Centre of Excellence in Ontario, enabling Telus in cooperation with Hamilton Health Sciences to develop, test and evaluate innovative HR system solutions that will be marketed to other health sector and broader public sector clients.
"With this new partnership, Telus leverages its technology and HR expertise to deliver a unique solution that meets the growing demand of companies looking to outsource this aspect of their business to an external provider,” said Joe Natale, president of Telus Business Solutions.
"This innovative partnership allows us to keep our focus on our core business, providing excellent patient and family centred healthcare. Moving these HR services to Telus, which has as one of its core businesses the delivery of world-class HR services, will help us to be fiscally responsible while at the same time realize improvements through leading-edge HR technology and best practices,” said Murray Martin, president and CEO of Hamilton Health Sciences.
Formed in September 2003, Telus Sourcing Solutions is a division of Telus that delivers world-class human resource and occupational health and safety solutions to healthcare and other public sector organizations across Canada.
