Cable / Telecom News

Telus rolls out NG9-1-1 services in B.C. and Alberta


VANCOUVER – Telus announced yesterday it has successfully rolled out its first phase of migration to the Next-Generation 9-1-1 (NG9-1-1) services in B.C. and Alberta.

NG9-1-1 continues to deliver voice services to callers, “while also increasing capacity and safety for residents,” a press release says. It opens the technological possibilities for things like more precise location data and video and photo sharing.

“The conclusion of this migration will critically enhance public safety by adding significant capacity for large-scale emergencies involving high call volumes,” the release says.

“In an emergency, every second counts and information is critical. Bringing this next-generation technology to the people of Alberta and B.C. will save lives, and that is something that we at TELUS are very proud to support,” said Jerome Birot, vice-president-voice & services development opportunities at Telus, in the press release.

“Our world-leading 5G network provides the perfect environment to bring the future of emergency communications, Next-Generation 9-1-1, to life, enabling the seamless flow of information, including text, photos and video, to first responders, while facilitating vastly enhanced functionality in the future – this is just the beginning.”

This announcement came the same day Telus and Samsung announced they successfully deployed Canada’s first next-generation Mission Critical Push-to-X services, which will help first responders by enhancing multimedia communications.

For more on Telus’ NG9-1-1 rollout in B.C. and Alberta, please click here.