
TORONTO – Telus is offering Canadian businesses a new cloud-based call-handling solution for smartphones and tablets.
In tandem with enterprise cloud communication and collaboration solutions provider RingCentral Inc., Telus said Thursday that Telus Business Connect Mobile makes the features of an enterprise-grade PBX phone system available on smartphones and tablets, eliminating the need for a landline or expensive on-premise equipment.
This solution is designed to drive productivity and cost savings for businesses of any size with mobile or remote workforces through features including:
– an easy setup and an administrative self-serve web tool;
– an auto-attendant feature to answer every call with a customized greeting;
– call routing and call forwarding to ensure the call goes to the right person every time;
– a dedicated business phone and toll-free number; and
– service in English and French
"Telus Business Connect Mobile harnesses the power of mobility and the capacity of the cloud to make professional call handling affordable for Canadian businesses of any size," said Telus’ business mobility solutions VP Craig Thornton, in the news release. "Through our collaboration with RingCentral, we're helping businesses empower their mobile workforces while driving agility and cost savings."