Cable & Telecom

Telus ordered to reimburse Quebec customers $2.6M in text fees

MONTREAL – Telus may appeal a Quebec court decision ordering it to reimburse customers more than $2.6 million for text messaging fees that it collected between 2008 and 2011.According to a Canadian Press report, the Quebec Superior Court ruled in favour of a class-action suit against Telus that alleges that the Vancouver-based carrier unilaterally changed the terms of contracts for 177,425 customers in Quebec and began to charge 15 cents per incoming text message.  If the ruling stands, each customer would be reimbursed about $15.The company says it notified customers of the price change “well in advance” and offered the customers...
 

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.