VANCOUVER — Telus Communications today announced the launch of Telus SmartWear Security (pictured above), “a line of discreet wearable accessories that provides our customers with emergency support, 24/7 monitoring, and peace of mind wherever they go,” the company’s press release says.
In partnership with U.S.-based tech brand invisaWear, Telus SmartWear Security “provides customers with a stylish personal safety device disguised as jewelry or a key charm powered by Telus’ world-leading wireless network, and Telus SmartHome Security’s 24/7 monitoring team,” the release explains.
Telus SmartWear Security is managed through a smartphone app, which provides customers with quick access to alerts and updates and instantly connects their phone to Telus’ monitoring service, the release says. Customers can tailor Telus SmartWear Security with a selection of alert modes in the app.
“In the event of an emergency, once the device is double clicked, Telus SmartWear Security will alert your preselected five emergency contacts or connect you immediately to our 24/7 monitoring team for emergency assistance, where the Telus agent will stay on the line with you,” the release explains.
“It’s truly exciting to bring this level of personal security to Canadians,” said Zainul Mawji, executive vice-president and president of home solutions and customer excellence, in the release. “There are so many instances where as a mom and an aunt, I can see SmartWear bringing peace of mind to customers and their loved ones, from young adults walking alone on school campuses, real estate agents doing late showings, or even just taking the dog out at night.”
“We’re excited to bring our devices to Canada and are proud to partner with a trusted organization like Telus that understands the importance of security and putting customers first,” said Rajia Abdelaziz, CEO of invisaWear. “With just the push of a button, customers can seek assistance and receive the right safety resources and help they need, empowering users to feel safe and connected.”
Telus SmartWear Security features include:
- Notify Emergency Contacts: Send notifications, GPS location and SMS updates to up to five emergency contacts.
- Reassurance Calls: 24/7 access to a professional emergency response Telus agent by phone.
- Live Chat SMS: 24/7 access to a two-way SMS conversation with a professional emergency response Telus agent.
- Activity Tracking: Be proactive about personal safety by inviting Telus’ monitoring team and your emergency contacts to track you via GPS for up to 4 hours. “You will then alert the app once you’re safe and no longer need tracking, and if the timer expires before you have responded, agents will alert your emergency contacts and share your location with local law enforcement.”
Telus says for every new subscription of Telus SmartWear Security it will donate a SmartWear device and one-year subscription to the Telus Mobility for Good program, “providing wireless connectivity to marginalized individuals, including Indigenous women at risk of or experiencing violence,” the company’s press release says. Telus will donate up to 250 devices and subscriptions through this initiative.
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Image borrowed from Telus’ website.
