Telus International rebranding, launches Fuel EX generative AI employee assistant

Rebranding to Telus Digital Experience later in the third quarter, Telus International announced Wednesday the launch of Fuel EX, what it calls “an enterprise-safe generative AI (GenAI) employee assistant to support productivity, creativity and research.” Fuel EX is the first public launch of an application built on Fuel iX, Telus International’s enterprise-grade AI engine, and is currently in operation at scale within Telus, where 35,000 employees are actively using the software and seeing improved productivity, according to a Telus International press release. The Fuel EX employee AI assistant gives companies a single point of entry for their employees to access an intuitive and enterprise-safe...