Cable / Telecom News

Telus Health partners with Clinia to improve healthcare navigation


Telus Health last week announced an exclusive strategic partnership with Clinia, a Montreal-based provider of health-grade search technologies, to transform healthcare navigation and deliver personalized care for individuals.

“By harnessing Clinia’s AI-powered technology stack, TELUS Health aims to streamline provider registry networks management, facilitate seamless interconnectivity and drive improved cost sustainability for payors and providers, eliminating the problems associated with traditional provider registry networks,” which can be expensive to maintain and don’t provide connected and complete information, a press release says.

“The overwhelming amount of health information available online can be incredibly time consuming to navigate for both payors and individuals here in Canada, and globally,” Martin Bélanger, managing director of payor and provider solutions at Telus Health, said in the release.

“We are investing in advanced technology to provide a more direct and personalized service that will empower individuals through better access to care and more highly customized recommendations based on their personal health needs. This innovative approach will also enable our pay-vider stakeholders to deploy efficient solutions at scale, ensuring widespread benefits for all,” Bélanger said.

Telus’s strategic investment arm, Telus Ventures, is leading a $10-million Series A financing round for Clinia with participation from existing investors including AQC Capital, Anges Québec, Groupe Benoit, Kastello and Formentera Capital.

“With the combined TELUS Health and Clinia infrastructure, time and effort spent on administrative tasks and manual data entry is optimized through turnkey solutions for their provider registry, allowing more effective allocation of resources,” the press release says.

Payors will be able to leverage “a complete single solution to power their own trusted experiences, including referrals and resource management for care teams, and give members direct access to vetted care providers that are personalized to the benefits plan of an employer or individual,” the release says.

“In addition to the benefits for pay-viders, we are also excited to leverage this partnership to realize untapped opportunities and value creation for both our Electronic Medical Records and Pharmacy Solutions customers driving even further optimization within the ecosystem,” Bélanger added.