VANCOUVER — Telus announced Tuesday it has decided to continue with the company’s current remote working arrangements for its employees until 2021, in response to the ongoing Covid-19 pandemic.
“Telus feels it is important to provide team members and their families with the necessary information, clarity and support as to the continuation of the current work arrangement remaining in place from now to the conclusion of 2020 at a minimum, so they can manage the logistics and responsibilities of their professional and personal lives through the back-to-school period and the fall/early winter timeframe,” reads the Telus news release.
According to the release, the company has enabled 95% of its team members to work remotely since the pandemic began, including 99% of domestic call centre employees. The company’s remote Work Styles program, launched in 2007, has enabled team members to work productively from home or on the road, says the release.
Throughout the pandemic, Telus has also offered virtual installations and repairs for customers who require a technician to visit their home, leveraging innovative tools and approaches with in-home support only provided for emergency services.
For the latest information about Telus’ support during the Covid-19 pandemic, please visit telus.com/covid19.
