Telstra names Eric Dalessio as VP of customer service delivery for the Americas

NEW YORK — Telstra announced today the appointment of Eric Dalessio (above) as vice-president of customer service delivery for the Americas. In this role, Dalessio is “responsible for driving digital transformation and business growth across the region while playing a key role in redefining the Telstra customer experience,” reads a press release announcing his promotion. Dalessio has worked for Telstra for 20 years, “holding a range of leadership positions within the operations department and successfully managing several large-scale global projects to reinforce Telstra’s position as a leading network solutions provider,” according to the release. His new appointment comes at a...