Cable / Telecom News

Telemarketing complaints shot up in November

OTTAWA - The number of telephone and fax numbers registered on Canada’s national do not call list (DNCL) and the number of complaints about telemarketers continued to climb in November, according to the CRTC’s monthly report. The most recent status report shows that as of November 30, 2011, approximately 198,000 more Canadian numbers had been registered, up from about 120,000 numbers in October.  In addition, the Commission received 12,500 complaints about telemarketing communications, up from just under 11,000 in October. Seventy two new investigations were opened in November, bringing the number of active investigations to 249.  One investigation was closed.