Telcos, wireless providers meet enhanced 9-1-1 deadline

OTTAWA – Canada’s wireless industry is one step closer to implementing the Text with 9-1-1 (T9-1-1) service for the deaf, deafened, hard of hearing or speech impaired (DHHSI) community in Canada.The Canadian Wireless Telecommunications Association (CWTA) said Friday that its members across the country have completed all of the required network upgrades to implement T9-1-1, as per the CRTC’s directive last year. The T9-1-1 service, however, is not yet available in any region of the country until 9-1-1 call centres also complete technology upgrades.T9-1-1 provides 9-1-1 call centres with the ability to converse with a deaf, deafened, hard of hearing...