Technical difficulties see SIM swap fraud remedies delayed (updated)

Shaw, Videotron say up to half of legit porting requests were denied By Greg O’Brien GATINEAU – Last month, the wireless industry launched new measures to try to stem the rising tide of wireless number porting fraud. It lasted only a week. Complaints from Videotron and Shaw Communications filed with the CRTC on August 20th said the Canadian wireless industry’s new enhanced process to identify phone numbers which criminals were attempting to steal were far too often rejecting legitimate number porting when customers were attempting to switch from Rogers to Freedom, for example. Wireless number porting fraud, or SIM-swapping fraud,...