Stingray acquires retail data company

MONTREAL — Stingray announced Monday it is acquiring Chatter Research, a Toronto-based company that designs, develops and implements artificial intelligence-driven, real-time customer feedback solutions for retail and hospitality businesses. Chatter’s AI-driven customer insights solutions will become the foundation of Stingray’s research and customer experience services via its Stingray Business division, the company’s news release says. Stingray Business customers will now have a “one-stop” shop for background music, digital signage and — now — customer insights, the company explains. Under the terms of the acquisition agreement, Stingray will fully own and operate Chatter with the continued direction of the company’s current...