Cable / Telecom News

SRG Chart of the Week: Big chunk of Canadians consider ISP switch


AS THE WHOLESALE pricing legal battle between smaller ISPs and big carriers continues, Solution Research Group’s recent research suggests a segment of households are considering alternatives to their current providers. While a majority of customers reported their Internet service was robust and problem-free during the periods of high demand during the Covid lockdown, there were some segment of Canadians who reported slowdowns, or their Internet 'cutting out', or a lack of network stability in that period. Nationally, 21% in July 2020 said they considered switching to a different Internet service provider than their current one “in the last six months.”...