Cable & Telecom

Spam Reporting Centre receives 167,939 complaints in six months

GATINEAU – Complaints to the government’s Spam Reporting Centre (SRC) between Oct. 1, 2021 and March 31, 2022 totalled over 167,939 or around 6,459 per week, according to the CRTC’s latest Enforcing Canada’s Anti-Spam Legislation (CASL) report. Of the total complaints, around 4,069 were submitted through the SRC’s online form while the rest were submitted by email. The reasons for complaints submitted through the SRC’s online form include lack of consent (94%), identification of sender (39%), deceptive marketing practices (33%), other (20%) and software and malware (3%), the report says. (Please see chart above.) The sources of spam reported through...

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.