SMALL BUSINESSES IN the United States account for approximately half of the GDP and more than half of the employment, and, they also spend in a similar ratio. According to new research from In-Stat, small business spending on wireline voice services will approach $16 billion by 2015 – nearly 50% of all spending in this category – undoubtedly part of the reason why cable companies are actively pursuing this market.
According to the report US Business Spending By Size Of Business And Vertical, 2010–2015: Wireline Voice Services, the hospitality and food vertical will spend the most on wireline voice services, reaching $2 billion by 2012.
“Wireline voice, although not growing in any significant way, is holding steady across all sizes of business,” said data analyst Greg Potter, in the report’s news release. “One service segment we see that could be vulnerable due to alternative technologies like VoIP, is international long distance services. Even though the total dollar spend remains high, we see negative growth over the forecast period.”
Additional data from the report includes:
– Total toll-free service expenditures will increase by $134 million over the 5-year forecast period;
– Enterprise spending in the government segment will reach $4.7 billion by 2015; and
– Small office/Home office will spend $267 million on other services in 2015, which includes audio-conferencing services, outbound calling services, and pre-paid calling.
