Shaw Q4 revenue edges higher, but net income down 20%

CALGARY - Shaw Communications says its placing a "significant focus" on customer service and pricing as it reported that net income from continuing operations fell 20% to $133 million in the fourth quarter, from $167 million a year earlier. Revenue rose about 3% to $1.21 billion for the quarter compared to $1.81 billion year-over-year. "We have applied more rigour and discipline to our pricing, customer acquisition strategies and marketing activities," said CEO Brad Shaw during a conference call. The cable and media company said the numbers were due in part by higher amortization and income tax expenses, even as operating results improved....