Search Results for: telus

Cable / Telecom News

Telus petition pushes back against cabinet decision on Big 3’s access to last-mile fibre regime

Telus announced Tuesday it has launched a petition looking to drum up support for the Vancouver-based telecom’s plans to use the CRTC’s aggregated last-mile fibre regime to bring its PureFibre internet to Ontario and Quebec, following a federal cabinet decision earlier this month asking the commission to reconsider allowing the Big 3 telecom providers to use the bundled fibre networks of Bell and Telus in those two provinces. Telus said in its Tuesday press release that it is “calling on Canadians to protect their right to choose their Internet service… Continue Reading

Cable / Telecom News

Telus using last-mile regime to bring gigabit internet to Ontario, Quebec

Telus said Tuesday that it is bringing its PureFibre internet with gigabit speeds to Ontario and Quebec. The Vancouver-based telco said it is offering download speeds of up to 1.5 Gbps and upload speeds of 1 Gbps. The company confirmed to Cartt that it is wholesaling the fibre using the CRTC’s aggregated last-mile fibre regime – the interim rates of which were set last month – to deliver the plans. Telus currently has its own networks in a small part of Quebec. The plans include the latest in Wi-Fi 6 technology. “The expansion of TELUS PureFibre in Eastern Canada gives more Canadians access to… Continue Reading

Cable / Telecom News

As price aggression cuts wireless ARPU, Telus focuses on retention, value into holidays

By Ahmad Hathout Telus executives on Friday pointed to competitor aggression for dampening its average revenue per user (ARPU) on wireless, but the company said it is keeping firm on its retention strategy as it heads into the hottest quarter of the year. The Vancouver-based telecom reported a mobile wireless ARPU of $58.85 in the third quarter, a decline of roughly $2 compared to the same period last year. The company that prides itself on customer loyalty and its historically low churn saw that rate of defection increase to 1.09 per cent from 1.03 over the same period. The telco said this… Continue Reading

Cable / Telecom News

Telus Global Ventures invests in two American healthtech companies

Telus said Thursday that its strategic investment arm is investing in two American health technology companies. Telus Global Ventures is participating in two new equity funding rounds from Illinois-based Homethrive and Massachusetts-based Rhino Health. Telus’s investment is expected to assist Homethrive in scaling its services, which includes care coordination, healthcare navigation and emotional support for caregivers and recipients. “The support of TELUS Global Ventures is an exciting opportunity for us to expand our reach and deepen the impact we have on caregivers and their loved ones,” Homethrive Co-CEO David Greenberg said in a release. “Their expertise in healthcare will help us… Continue Reading

Cable / Telecom News

Telus wants four-month extension to implement wholesale fibre access

Telco says it did not receive any wholesale orders in Quebec By Ahmad Hathout Telus is asking the CRTC for a four-month extension to provide competitor access to its last-mile fibre network in British Columbia and Alberta. The Vancouver-based telecom said in a review-and-vary application made public Wednesday that — after two months of work on the framework since the August decision mandated that access — “it will be impossible to implement an automated and reliable system” by the current deadline of February 13, 2025. It is asking for that to be extended to June 13. “TELUS’ implementation work so far has made… Continue Reading

Cable / Telecom News

Telus’s Koodo now offering latest Apple and Samsung smartwatches

Telus said Wednesday that the latest smartwatches from Apple and Samsung are now available through its retail locations. The Apple Watch Series 10, Apple Watch SE, Apple Watch Ultra 2, and the Samsung Galaxy Watch7 and the Samsung Galaxy Watch Ultra are now available with the purchase of a separate SIM card for the devices. Koodo is also introducing a new data plan for the smartwatches, called One Number 5GB, which provides said amount of data at 4G LTE speeds for $10 per month. Continue Reading

Cable / Telecom News

Telus fibre to serve as platform for quantum computing trials

Telus announced Monday that part of its fibre network will serve as the platform for British Columbia-based Photonic Inc. to test its next-generation quantum communications technology. The telco will provide a 30-kilometre stretch of fibre network in B.C., “configured to test increasingly complex quantum networking that leverage quantum encryption for ultra-secure, tamper-evident transfer of information over long distances,” a press release says. The fibre infrastructure will allow the Canadian startup to test and advance critical capabilities in quantum technology, including solving complex computation problems beyond today’s computers, such as for materials development and quantum key distribution, which lays the foundation for… Continue Reading

Cable / Telecom News

Telus joins org to offer newcomers deals on services

Telus announced Wednesday that it is partnering with the Institute for Canadian Citizenship (ICC) to provide new immigrants with special offers on purchases of the telecom’s services through the ICC’s app Canoo. Newcomers using the Canoo app will get exclusive access to discounts on Telus, Koodo, Public Mobile, and Mobile Klinik – and they won’t necessarily need a Canadian credit history, a press release said. “We are thrilled to partner with the Institute for Canadian Citizenship’s Canoo program to help newcomers start their journey in Canada with confidence through reliable, accessible solutions at TELUS,” said Chris Datta, Telus’s vice president of… Continue Reading

Cable / Telecom News

Telus’s Mobile Klinik partners with platform to streamline repair, refurb devices

Telus’s Mobile Klinik has announced Thursday that it has partnered with a company that offers a platform to more efficiently repair and refurbish devices. Baltimore-based Apkudo provides automation technology called the Circular Industry Platform, which it said will help Mobile Klinik “streamline device testing and grading, reduce operational risks, scale operations, and ensure that every refurbished certified pre-owned device meets the company’s rigorous standards,” according to a press release. “This means customers will now benefit from greater transparency around the lifecycle of their devices, along with a wider selection of certified pre-owned options available at Mobile Klinik and TELUS store locations… Continue Reading

Cable / Telecom News

Independents ask CRTC not to destandardize legacy voice interconnection at Telus request

By Ahmad Hathout The Independent Telecommunications Providers Association (ITPA) is urging the CRTC this month to reject a request from Telus to destandardize a form of legacy voice interconnection service in its operating territories because it would allegedly leave new competitors at the mercy of commercial negotiations with the dominant telco with no regulatory backstop. Telus filed a request in early August asking the CRTC to destandardize and therefore no longer make available to new competitors legacy interconnection technology called time-division multiplexing (TDM) because it claims it hasn’t had a new customer on that technology in over three years and because… Continue Reading