BELCARRA, B.C. – Telus announced today it is investing more than $500,000 to connect more than 90% of homes and businesses in the village of Belcarra directly to its fibre optic network.
Construction on the PureFibre network is already underway, and the company anticipates the majority of homes and businesses will be connected by the end of the year. Belcarra is a part of Metro Vancouver, but is somewhat isolated as it is located on Indian Arm, a side inlet of the Burrard Inlet, northwest of Port Moody.
“We are delighted with Telus’ investment in our village to provide residents with…
Continue Reading
VANCOUVER – On Thursday Telus reported solid gains in the fourth quarter of 2019, as it announced customer growth of 176,000 net additions, which included wireless net additions of 130,000 and wireline customer additions of 46,000.
The wireline additions broke down as 28,000 Internet, 15,000 TV and 15,000 security net new clients, combined with residential voice line losses of 12,000.
The company added 713,000 net customers in all of 2019, up 21% over 2018.
For the quarter, consolidated operating revenue of $3.9 billion increased by 2.5% over the same period in 2018, driven by growth in wireless network revenue and wireline data…
Continue Reading
Critics say that claim is misguided
VANCOUVER – Telus’s claim that it has reached, on one of its wireless plans, a 25% reduction in price, as promised to Canadians by the Liberal government, is wrong, according to critics, because the intent was always for a further reduction in prices from December 2019.
This month, Telus created a page on its website advertising that its Peace of Mind plan for a family of four, with 10 GB of data each, with an annual cost of $2,880 meets and beats the Liberal government’s annual goal of reducing wireless prices by 25% –…
Continue Reading
OTTAWA and VANCOUVER — As today is Safer Internet Day, MediaSmarts and Telus Wise have teamed up to launch a series of videos and resources aimed at stopping young people from sharing intimate images of others without their consent.
The “There’s No Excuse” campaign includes a series of four short videos aimed at young people ages 14 and up. The videos were created in response to a national survey conducted in 2018 by MediaSmarts, which found 30% of youth ages 16 to 20 had shared an intimate image of someone with others, according to the news release. In addition,…
Continue Reading
VANCOUVER — Telus International has finalized its $1.3 billion acquisition of Competence Call Center (CCC), which was announced in December. CCC is now wholly owned by Telus International.
According to the news release issued by Telus today, the merger adds significant scale, growth and diversity to Telus International and helps to expand its European presence, operations and client base. The merged company has an expanded portfolio of customer experience, digital transformation, content moderation, IT lifecycle, advisory and digital consulting, risk management, and back-office support that will enable new go-to-market opportunities and drive growth, the release says.
As previously announced…
Continue Reading
OTTAWA — Somebody owes Telus some money. Maybe it’s Rogers and Bell. Or it could be the consumer groups l’Union des consommateurs and (to a lesser extent) the Public Interest Advocacy Centre (PIAC). Either way, Telus should be getting back about $1,700 as a result of a decision rendered Wednesday by the CRTC.
Back in May 2019, after the Commission denied PIAC’s request for clarification on the device unlocking rules set out in the Wireless Code, the CRTC did approve an application by l’Union and a separate application by PIAC for the awarding of costs related…
Continue Reading
KITCHENER — Telus Ventures is heading up a $120-million minority investment in Miovision, a Kitchener, Ont.-based company that uses computer vision, artificial intelligence and advanced modelling to offer cities a modernized approach to traffic management.
The Telus Ventures investment was supported by a syndicate of investors led by McRock Capital and includes both new investors and existing investors who chose to increase their support for Miovision, the company said in its news release.
This funding will help Miovision to accelerate the growth of its smart traffic platform, hiring the talent needed to quickly develop new product capabilities and bring…
Continue Reading
CALGARY — Following up last week’s launch of its Mobile Health Clinic program in Ottawa and Waterloo Region in Ontario, Telus announced Tuesday it is expanding its Health for Good program in Calgary with the launch of The Alex Community Health Bus, powered by Telus Health.
Telus is partnering with The Alex healthcare hub to bring its Mobile Health Clinic to Calgary’s most vulnerable citizens, including at-risk youth and individuals living with complex needs. The Mobile Clinic is a specially equipped clinic on wheels that will provide primary medical and mental health care, including electronic medical records, directly to…
Continue Reading
HAIDA GWAII — Telus will become the sole provider of TV and Internet services on Haida Gwaii after the recent acquisition of a local service provider, according to a report in the Haida Gwaii Observer on Monday.
Gwaii Communications announced on January 16 in an email to its customers that a deal with Telus was reached on December 31, 2019, and would see the Mascon brand of Telus, which oversees its cable operations, take over the local Internet and television service provider, the report says. Telus purchased Mascon three years ago.
In 2017, Gwaii Communications bought QCIslands Net and…
Continue Reading
TORONTO — Telus is adding a dedicated hayu app to its Optik TV service interface to enable its Western Canada customers to easily access NBCUniversal International’s all-reality subscription video-on-demand service.
Telus customers in B.C. and Alberta can now access NBCUniversal’s hayu service directly within Telus Optik TV, via either channel 336 or from the app home page. Telus is the only carrier in Canada to offer customers a dedicated hayu app directly within the TV interface, the company said in its news release.
“Since launching in Canada over one year ago, hayu has grown to become the premiere destination for must-have reality…
Continue Reading
