Search Results for: telus

Cable / Telecom News

Government to seek more input on online harms legislation throughout summer

Expert group concludes work with little attention given to website blocking proposal By Amanda OYE OTTAWA – The work of the government’s Expert Advisory Group on Online Safety, which was appointed in March to provide advice on the government’s proposed approach to dealing with harmful content online, has come to an end with the summary of its final session being posted online last week, but the government will continue seeking input on the matter from Canadians and stakeholders throughout the summer. “I thank the expert advisory group for their work,” said Heritage Minister Pablo Rodriguez in a statement emailed to Cartt.ca…. Continue Reading

Cable / Telecom News

Public Mobile adds 4G speed plans; switches to 100% digital sales, activations

TELUS FLANKER BRAND Public Mobile announced today it is now offering 4G speed plans in addition to its current 3G speed plans. “With Public Mobile’s new 4G speed plans, subscribers can take advantage of 30x faster speeds enabling them to seamlessly stream HD videos, scroll through their favourite social platforms and share life’s best moments without buffering,” reads a press release emailed to Cartt.ca. “No matter what plan they choose, they’ll always enjoy coast-to-coast coverage for great value with Public Mobile on Telus’ award-winning network,” the release says. In addition, Public Mobile announced it is going “100% digital” and has redesigned its… Continue Reading

Cable / Telecom News

Class action filed against Rogers over nationwide outage, “false representations”

Accuses Rogers of “gross negligence” MONTREAL – A class action lawsuit has been filed against Rogers Communications over the nationwide outage that began last Friday and “false representations”, particularly the company’s claim to be Canadas “most reliable” network. The lawsuit was filed by LPC Avocat Inc. on behalf of Arnaud Verdier in the Quebec Superior Court. The class action has not yet been authorized by a judge. An application for authorization specifies the lawsuit will include a class made up of Rogers, Fido, and Chatr customers who did not receive service on July 8 and/or July 9, 2022, and a… Continue Reading

Cable / Telecom News

Industry minister demands telecoms enter formal agreement to improve network resiliency (updated)

OTTAWA – After meeting with representatives from several Canadian telecommunications service providers, Innovation, Science and Industry minister François-Philippe Champagne announced he has directed them to take immediate steps to address network resiliency in Canada. The meeting, attended by representatives from Rogers, Telus, Bell, Videotron, Shaw, SaskTel and Eastlink, comes as Rogers continues to work to restore its networks, which are close but not quite fully operational, following a nationwide outage that began early Friday morning. “I’ve demanded that they take immediate initial steps to improve the resiliency of our networks,” Champagne told reporters during a conference call this afternoon… Continue Reading

Cable / Telecom News

ISED, CRTC commissioning performance data on 50/10 fixed-wireless access

By Ahmad Hathout OTTAWA – Innovation Canada and the CRTC have released an advance notice today stating they intend to award a $1.5-million contract to a broadband measurement company to collect performance data on fixed-wireless speed claims of up to 50 Mbps download and 10 Mbps upload – the federal objective. In the notice, ISED said it is seeking only data from wireless service providers claiming to provide Internet service of “up to” 50/10 to households over wireless signals for verification purposes. The contractor will test performance by metric, time, location, service plan, distance to service towers and technology, according to… Continue Reading

Cable / Telecom News

Rogers outage: Cause narrowed to network system failure after core network update

Rogers continues to monitor the situation, is aware of ongoing issues for some customers TORONTO – Over the weekend Rogers Communications continued to make progress on getting its networks fully operational and explained what caused the nationwide outage on Friday. “We now believe we’ve narrowed the cause to a network system failure following a maintenance update in our core network, which caused some of our routers to malfunction early Friday morning,” reads a letter from Rogers president and CEO Tony Staffieri, which was posted on the company’s website on Saturday. “We disconnected the specific equipment and redirected traffic, which allowed… Continue Reading

Cable / Telecom News

Rogers networks down nationwide (with updates)

TORONTO – It has been a rough Friday morning for Rogers customers. The telecom has been experiencing network issues across the country since early this morning, according to an online service map and London, England-based global Internet monitor NetBlocks. A tweet from TekSavvy Assistance also indicates there is an incumbent outage impacting third-party providers with no timeline for things to be up and running again. “Please note that there is currently a large spread incumbent outage that is impacting all internet and wireless (including cellphone) users, as well as third-party customers like TekSavvy,” the tweet says. “This also impacts… Continue Reading

Cable / Telecom News

Bell asks CRTC to revisit decision on seamless hand-off, 5G roaming

OTTAWA – Bell Mobility is asking the CRTC to review and vary its recent decision directing Bell, Rogers and Telus to make changes to the proposed terms and conditions outlined in their GSM-based wholesale mobile wireless roaming tariffs that incorporate seamless hand-off and 5G roaming. Telecom Decision CRTC 2022-102 was issued April 6, 2022, in connection with the tariffs filed by Bell, Rogers and Telus in relation to a previous CRTC decision (TRP 2021-130) on implementing a regulated mobile virtual network operator (MVNO) system, which included determinations regarding seamless roaming. Bell is arguing CRTC 2022-102 reaches beyond the scope of the… Continue Reading

Cable / Telecom News

Telus opens new 60-storey headquarters in Calgary

CALGARY — Telus today officially opened its new state-of-the-art headquarters in downtown Calgary, called Telus Sky (above). Standing 60 storeys tall, Telus Sky incorporates 750,000 square feet of office and retail space along with 326 rental homes within the building, “creating a unique and dynamic blend of working and urban living,” a Telus press release reads. Designed by world-renowned architects Bjarke Ingels Group (BIG) and Dialog, along with developer partners Westbank and Allied, Telus Sky “is one of the most technologically innovative and environmentally-friendly sites in North America,” according to the press release, which explains it was built to Leadership in… Continue Reading

Cable / Telecom News

Telus Health hits milestone 2M Canadian digital health record users

VANCOUVER — Telus Health announced today it has reached the milestone of providing two million Canadians with access to their own digital personal health record. Launched in Western Canada in 2019, Telus Health’s Personal Health Record (PHR) technology “are digital records provided to citizens to ensure they have a single point of access to their own health data, including test results and trends, immunization records, and biometrics such as blood pressure, blood glucose levels, and height and weight which can all be uploaded by the user or from a digital health device,” explains a press release. “Telus Health is committed to… Continue Reading