By Denis Carmel
GATINEAU – In the lengthy CRTC process reviewing its wireless policies, one player played an unusually central role.
Since it had no economic interest and because of its professed expertise, the Competition Bureau (which falls under the purview of the department of Innovation, Science and Economic Development) convinced the Commission to be allowed special access to confidential company data, despite strenuous objections, all of which we have reported on previously.
So, when the Bureau admitted it made a mistake in its final comments and issued corrections, Bell Canada jumped on it and requested that…
Continue Reading
TORONTO – The Telus Friendly Future Foundation announced today it donated $150,000 to the Centre for Addiction and Mental Health’s (CAMH) effort in fighting mental illness.
The funding will support the expansion of its ECHO virtual training programs that will help health care workers with their mental health and self-care. In addition, the money will accelerate the development, deployment, and curation of research-informed mental health resources to support frontline health care providers nationally, reads the press release.
“During this unprecedented public health emergency, we are especially focused on supporting our communities’ most vulnerable and enabling urgent funding where it is needed…
Continue Reading
SEOUL and VANCOUVER – Zhilabs, a Samsung company which specializes in network traffic analysis and network automation for telecom companies, announced today its technology will power the Telus Service Operations Centre.
The cloud-native, multi-access and multi-vendor solution called CustomAIr provides end-to-end insight into the customer network experience, according to the press release. “It will enable Telus to extend its network management capabilities for its newly launched 5G mobile network and existing fixed and mobile services more effectively, while maintaining a seamless connectivity experience for its customers,” it adds.
Zhilabs CustomAIr uses advanced machine learning technology and will provide Telus with an…
Continue Reading
Looking at fines for each of up to $1.25 million
By Denis Carmel
GATINEAU – High long-distance termination rates could provide an incentive to competitive local exchange carriers to increase traffic there because it could be beneficial financially in an era where many phone customers have unlimited long-distance plans. However, a common retaliation approach by incumbents delivering said traffic is to reduce the capacity of certain circuits by carriers.
This is what is detailed in a decision issued Friday where the CRTC put an end to a dispute that started in August 2018 where Telus asked the Commission to Continue Reading
VANCOUVER — Just in time for the Stanley Cup Playoffs, Telus today launched the new NHL on Optik app which allows Telus Optik TV customers to follow their favourite teams throughout the NHL playoffs season.
Providing live standings, scores, schedules and games in one convenient location, the app can be accessed anytime within the apps menu via the “apps/interactive” button on the Optik TV remote control or by tuning into channel 910. The app can also be viewed directly from the home screen on the TV.
For more information about Optik TV, please click here.
Continue Reading
TORONTO — Although Ontario residents more often say they prefer to have medical appointments in-person or by phone call, rather than consulting with a doctor virtually, 65% of Ontarians report they are comfortable or somewhat comfortable having a virtual care consultation through a third-party service covered by the Ontario Health Insurance Plan (OHIP).
That’s according to a new virtual care survey conducted by Nanos Research on behalf of Telus Health, which has become a primary virtual care supplier. Part of the aim of the survey was to gauge how the Covid-19 pandemic has affected Ontario residents’ use of medical care…
Continue Reading
VANCOUVER — Telus announced Tuesday it has decided to continue with the company’s current remote working arrangements for its employees until 2021, in response to the ongoing Covid-19 pandemic.
“Telus feels it is important to provide team members and their families with the necessary information, clarity and support as to the continuation of the current work arrangement remaining in place from now to the conclusion of 2020 at a minimum, so they can manage the logistics and responsibilities of their professional and personal lives through the back-to-school period and the fall/early winter timeframe,” reads the Telus news release.
According to…
Continue Reading
By Greg O’Brien
VANCOUVER – As expected, Telus executives said their company is very well positioned to weather whatever storm the newly launched Shaw Mobile releases into the Albert and British Columbia telecom marketplace.
Pointing to its long-term track record, relationships with its customers and solid distribution channels (Telus has 300-plus retail stores in the two provinces compared to 19 for Shaw, although the latter does have additional retail partners like Wal-Mart), company executives on its second quarter results conference call with financial analysts on Friday sounded pretty confident they have prepared well for this new competitive brand.
“We’ve been…
Continue Reading
Adds 141,000 new customers
VANCOUVER – Telus today reported consolidated operating revenue of $3.7 billion in the second quarter of 2020, a 3.6% increase over the same period a year ago.
However, earnings before interest, income taxes, depreciation and amortization decreased by 1% to $1.4 billion while adjusted EBITDA was down 2.9%. This decline reflects the financial impacts arising from the Covid-19 pandemic, said the company’s press release, mainly thanks to lower wireless roaming revenue (partly offset by growth in wireline data service margins), expanded services and subscriber growth, an increased EBITDA contribution from our organic Telus International (TI) business, and…
Continue Reading
VICTORIA – As part of its PureFibre rollout, Telus said today it is investing $90 million to connect more than 90% of homes and businesses in the District of Saanich (pop 113,000), which is just outside of Victoria, B.C.
Construction is already underway, and the company anticipates the majority of homes and businesses will be connected by the end of 2022.
“Telus is proud to make this generational investment in Saanich, providing the technology to bridge geographic and socio-economic divides right now, and well into the future, connecting citizens to the people, resources and information that matter the most to them,”…
Continue Reading
