Search Results for: telus

Cable / Telecom News

Telus has 150K users on 5G

By Ahmad Hathout VANCOUVER – Telus CEO Darren Entwistle said Friday the company’s roll-out of 5G technology, which now has 150,000 subscribers, isn’t based on necessity because its current generation of wireless technology is presently the best available. “It’s not a situation where we’re deploying 5G out of necessity when we’re already leading the world on wireless speeds, coverage and reliability with our 4G networks,” Entwistle said during a third quarter conference call. “Our 4G technology is beating 5G technology in other jurisdictions as it relates to speed, coverage and reliability, which is an exceedingly good position to be winning on… Continue Reading

Cable / Telecom News

Telus expands enhanced cybersecurity across Canada

VANCOUVER – Saying Canadians have collectively lost more than $60 million to fraud this year so far and almost 90% of them wish their internet was more secure, but only 18% report using tools to protect their identity online, Telus today expanded a few things to help out. The company today announced Telus Online Security Powered by NortonLifeLock is now available throughout Canada. The service features online safety and privacy solutions from NortonLifeLock to help Canadians protect their identity, devices, and online privacy. Telus Online Security was previously available only to Telus Internet customers in B.C. and Alberta. “Throughout the pandemic,… Continue Reading

Cable / Telecom News

Telus launches Healthy Living Network on Optik TV and Pik TV

VANCOUVER — In partnership with mental fitness app developer Calm, Telus today launched the Telus Healthy Living Network on Optik TV and Pik TV to bring meditation and relaxation content directly into customers’ homes. Calling it a global-first agreement, Telus says the collaboration with Calm will enable Telus to provide mental health resources to Canadians as they deal with the stresses brought on by life during the Covid-19 pandemic. The on-demand Calm content, which is free for all Optik TV and Pik TV subscribers, includes guided meditations, breathing exercises and Calm’s Sleep Stories, bedtime stories for grownups. “At Telus, we know… Continue Reading

Cable / Telecom News

Telus rolls out new smart city solutions

VANCOUVER — Telus today said it’s accelerating its commitment to deliver smart city solutions to enable municipalities to leverage technology and data to enhance their residents’ health and safety, increase operational efficiencies and meet sustainability goals. The company says it has already deployed technologies to enable smart city solutions in more than 65 municipalities across Canada, helping city officials to track infrastructure usage, save energy with intelligent lighting systems, improve traffic flow and decrease emergency response times. “From intelligent traffic systems and connected street lights, to advanced artificial intelligence that provides insights to create smarter city planning, Telus Smart City solutions… Continue Reading

Cable / Telecom News

Telus Ventures invests in customer service AI

VANCOUVER, NEW YORK and TEL AVIV — Telus Ventures today announced it has invested in Tel Aviv-based TechSee, a developer of visual assistance artificial intelligence technology. TechSee says it has raised US$30 million in a Series C equity investment round co-led by Telus Ventures, OurCrowd and Salesforce Ventures, with participation from Scale Venture Partners and Planven Entrepreneur Ventures. Individual company investment amounts were not disclosed in the TechSee press release. In an email, a Telus spokesperson said the company’s investment is designed “to help advance the transformation of customer service by bringing more AI and AR (augmented reality) to the… Continue Reading

Cable / Telecom News

Telus launches mental health app for frontline workers

TORONTO — Telus announced today the launch of Espri by Telus Health, a new mobile app that provides mental health and wellness resources to support the needs of Canadian healthcare workers and first responders. “By providing timely access to effective mental health resources through Espri by Telus Health, we are able to offer critical support to our essential frontline workers, first responders and clinicians, in turn, enabling them to keep all Canadians safe and well, today and well into the future. To our frontline workers, thank you for all that you do to keep us safe and healthy, particularly during… Continue Reading

Cable / Telecom News

Telus tailors new plans to small business owners

VANCOUVER – Telus today launched what it’s calling the Owner’s Advantage Plan, which offers a range of benefits for Canadian small business owners. For the first time in Canada, says the carrier, a business mobility plan includes one year of complimentary access to Telus Health Virtual Care, providing owners, their families and ten of their employees access to on-demand virtual healthcare. “At Telus we believe that small businesses are the heartbeat of every community. That is why we’ve designed an exclusive plan that keeps business owners connected with the latest devices and VIP support, all on the fastest network in the… Continue Reading

Cable / Telecom News, OTT, Radio / Television News

Telus doc explores cyberbullying impact

VANCOUVER – Telus today announced the October 10th premiere of Dark Cloud, a documentary which spotlights the stories and life-altering impacts of cyberbullying in Canada. As Canadians are spending more time than ever online during the Covid-19 pandemic, the Telus Originals movie (made in partnership with Spotlight Productions) shares insights into what causes cyberbullying and how we can stop it. The premiere is in support of World Mental Health Day, and will be available for free on Telus.com, Telus Optik TV, and the company’s YouTube channel. “Cyberbullying poses one of the most pervasive threats to Canadians’ mental health. Telus produced… Continue Reading

Cable / Telecom News

Telus rolls out 5G in more BC and Alberta communities

BRITISH COLUMBIA and ALBERTA — Telus announced today residents and businesses in several more communities in British Columbia and Alberta are getting access to Telus’ 5G network this week. Beginning October 9, Telus is expanding its 5G network to Burnaby, Coquitlam and Port Coquitlam, and Surrey and White Rock in British Columbia, and to Leduc, Stony Plain and the neighbouring areas of Parkland County and Acheson in Alberta. “Telus’ 5G network is built on the backbone of Telus PureFibre technology, making our 4G LTE network the fastest and most reliable in the world,” said Tony Geheran,… Continue Reading

Cable / Telecom News

Telus EVP Geheran, CRTC chair Scott to speak at CTS virtual summit

MARKHAM, Ont. — The Canadian Telecom Summit, which this year is a virtual event taking place November 17 to 19, announced more keynote speakers this week. Today it was confirmed Tony Geheran (left), executive vice-president and chief customer officer of Telus, will deliver a keynote presentation on Thursday, November 17 from 1:45 p.m. to 2:15 p.m. ET. In his role at Telus, Geheran leads an organization of more than 12,500 team members who look after all aspects of the customer service journey for mobility and home solutions as well as the deployment of Telus’ PureFibre network and digital strategy. Read… Continue Reading