Search Results for: telus

Cable / Telecom News

Service providers say interim network outage notification requirements unnecessary

Bell said there was no consultation on the need for such requirements By Ahmad Hathout OTTAWA – Some of the country’s major telecommunications companies are telling the CRTC that the interim notification requirements mandated by the regulator earlier this month for major network outages are unnecessary, citing an agreement signed last year by a dozen telecoms to notify relevant authorities in cases of such service disruptions. The CRTC temporarily ordered the telecoms to notify the CRTC within two hours of a major network outage starting on March 8 until the regulator makes a decision on the permanency of such… Continue Reading

Cable / Telecom News

CRTC wants to know details of proposed wholesale arrangement between Rogers and Videotron

By Ahmad Hathout OTTAWA – The CRTC has sent a letter to Rogers and Bell on Thursday asking them to lay out what off-tariff wholesale internet access agreements they have with competitors. The request for information includes details of a proposed arrangement that would see Rogers give Videotron access to its broadband network at favourable wholesale rates to win over regulators in its pursuit of Shaw. The request is part of the CRTC’s evaluation of an application filed by TekSavvy, which alleges that Rogers and Bell are engaging in agreements that are disadvantaging competitors who don’t get similar rates… Continue Reading

Radio / Television News

CRTC rules Rogers gave itself undue preference by refusing to carry soccer channel

OTTAWA – The CRTC ruled Thursday that Rogers gave itself and its own sports channels an unfair preference by refusal to carry for broadcasting Timeless’s OneSoccer. Timeless first brought the complaint last summer that alleged Rogers refused to carry OneSoccer because it was concerned about competition with its own Sportsnet channels. Rogers said it refused to carry the channel because it allegedly had limited appeal to viewers. Telus, which has carried the channel since 2021, urged the commission to investigate the matter. The regulator ruled Thursday that OneSoccer is a comparable service to the sports channels of… Continue Reading

Cable / Telecom News

CRTC confirms it is studying international roaming prices after minister concern about increases

By Ahmad Hathout OTTAWA – The head of the CRTC has confirmed Thursday that the regulator is examining the issue of high international roaming rates charged by the country’s wireless carriers, following a letter this week from the innovation minister asking it to look into the matter. “We are taking action and have already started comparing the international roaming rates available to us with those available in other countries,” said CRTC head Vicky Eatrides in the Thursday letter to Innovation Minister Francois-Philippe Champagne. “Our preliminary results confirm what many Canadians are feeling – that international roaming rates we pay are higher. We… Continue Reading

Cable / Telecom News

Major telecoms want more action from feds on network infrastructure damage, service loss

By Ahmad Hathout OTTAWA – A technical working group with members from the country’s major telecommunications companies have this month recommended a bevy of changes to enhance network reliability, including enhanced criminal penalties in cases of negligent damage to critical network infrastructure, subsidizing certain infrastructure in areas with little coverage, and expanding the CRTC’s authority over municipal infrastructure. The 27-page report from the Canadian Telecommunications Network Resiliency Working Group, released this month, packs a list consisting of general recommendations for network resiliency and asks of the federal government. “To strengthen efforts to improve the resiliency of Canada’s telecommunications networks, the… Continue Reading

Cable / Telecom News

Telus says it’s prepared for increased wholesale competition in light of CRTC proceeding

By Ahmad Hathout MONTREAL – Doug French, executive vice president and chief financial officer of Telus, said Tuesday that the company is confident that it could weather increased wholesale-based competition in western Canada in light of a CRTC proceeding launched earlier this month that will look to lower the rates competitors pay for access to incumbent networks. The CRTC announced it is embarking on establishing a new wholesale framework that it said would address higher broadband prices in the country. A hearing on the matter is likely to be held next year. Meanwhile, the regulator will release a… Continue Reading

Cable / Telecom News

Telus union members agree to new deal

Note: This story includes an update on terms and a statement from Telus’s president and CEO.  By Ahmad Hathout VANCOUVER – The bargaining committee of the union representing thousands of Telus workers said Friday that most members have agreed to a new deal with the telecom giant, averting a strike. The committee of the United Steelworkers Local 1944, which consists of 6,800 Telus workers, said 70 per cent of members agreed to the four-year deal, which includes incremental step-ups in compensation through October 2026. The committee held meetings with members over the course of this week gathering votes, after it had agreed… Continue Reading

Radio / Television News

CRTC to hold hearing on indigenous channel additions to basic TV packages

OTTAWA – The CRTC said Wednesday it will hold a hearing beginning on June 28 to consider applications by two not-for-profit indigenous television networks to add their channels to the digital basic television packages of the broadcasters. The regulator received applications from Nunavut Independent Television Network and Inuit TV Network to add Uvagut TV and Inuit TV, respectively, to the $25 packages that consist of channels the broadcasters must carry by regulation. Uvagut TV, which launched in January 2021, broadcasts Inuit-made children’s shows, movies, documentaries, and informational, cultural, public access and current affairs programming. Its service is currently available in basic… Continue Reading

Cable / Telecom News

TekSavvy warns of fewer competitors if off-tariff wholesale agreements not urgently addressed

By Ahmad Hathout OTTAWA – Internet service provider TekSavvy is warning the CRTC that if it does not address unregulated wholesale access rates in the industry, “there may not be any independent wholesale competitors remaining.” In January, the ISP filed a Part 1 application asking the CRTC to investigate the legality of the matter in light of Rogers’s proposed deal to provide Videotron access to its network at below CRTC regulated rates as a condition of its acquisition of Shaw. It also accused Bell of self-preferencing by providing its recently purchased affiliate Ebox with preferential rates for access… Continue Reading

Cable / Telecom News

Union representing Telus workers reaches tentative agreement

VANCOUVER – The union representing 6,800 Telus workers across the country said Monday it has reached a tentative agreement with the telecom giant after a meeting with company executives over the weekend. The bargaining committee of the United Steelworkers Local 1944 said in a blog post that it will recommend members ratify the offer made by Telus. It has scheduled meetings to run from March 13 to 15. “This has been a long and difficult process,” the post said. “The resolve of your Bargaining Committee and, most importantly, the support of the membership have resulted in a settlement that would allow… Continue Reading