Search Results for: telus

Cable / Telecom News

Telus partners with Ericsson to launch, optimize 5G standalone network

Swedish telecom equipment maker Ericsson announced Monday it has partnered with Telus to launch and optimize the Canadian telecom company’s 5G standalone (SA) network from coast to coast. The Telus 5G SA network leverages Ericsson’s 5G Core technologies, delivered through Ericsson’s cloud-native dual-mode 5G Core solution, says an Ericsson press release. “This network is purpose-built to power the 5G ecosystem,” Jerome Birot, vice-president of platform technology and services at Telus, said in the release. “Our new standalone network provides never-before-seen speeds and low latency to enable the next generation of 5G edge… Continue Reading

Radio / Television News

Telus launches new Stream+ video bundle

By Ahmad Hathout Telus announced Thursday it has launched a new trio streaming bundle for those who want certain streaming services in one package. The newest edition to the Stream+ roster includes a Stream+ Basic option, which includes Netflix with ads, Disney+ with ads, and Prime Video, all for $20 per month; and a Stream+ Premium option that doesn’t include ads for the former two services for $38 per month. The bundled package also includes a full membership to Amazon’s Prime fast-shipping service, which comes bundled with the ecommerce giant’s video service. Amazon announced it will be running ads… Continue Reading

Cable / Telecom News

Telus Health files trademark for retirement plan software

By Ahmad Hathout Telus Health has filed a trademark this week for the name Ariel, which is a software platform intended to assist organizations on retirement plan administration. The downloadable software is for “administrating, promoting, tracking, accessing, displaying data for, and managing human resources programs, employee life and work event transactions as part of human resources management, payroll, employee or group benefits, employee compensation, pension, savings and retirement plans,” according to its filing. Telus is pitching the software to help streamline the administration of pension and benefits, eligibility, enrollment, and billing. According to a webpage for the service, it is… Continue Reading

Cable / Telecom News

Telus introduces $35/mo. Mobility for Good plan with 10 GB of 5G+ data

Telus announced Tuesday it has expanded its Mobility for Good program for low-income seniors and youth emerging from foster care with the launch of a new rate plan, offering 10 GB of 5G+ data for $35 per month. “This means youth aging out of care, low-income seniors and government-assisted refugees will have the option of choosing a $25/month plan with 3GB of data, or $35/month plan with 10GB data,” says a Telus announcement. “This new rate plan is another way TELUS is leading with purpose and helping ensure everyone has access to world-leading… Continue Reading

Cable / Telecom News

Rogers generates the most consumer complaints about telecom and TV services, says CCTS annual report

For the first time in the 15-year history of the Commission for Complaints for Telecom-television Services (CCTS), Rogers has surpassed Bell in consumer complaints about telecom and TV services, according to the CCTS’s 2022-23 annual report, released Tuesday. Between Aug. 1, 2022, and July 31, 2023, the CCTS accepted a total of 14,617 consumer complaints, representing a 14 per cent increase over the previous year, the report says, noting these complaints included increases in issues about quality of service, roaming charges, and contract disclosure issues. Of the total complaints accepted by the… Continue Reading

Cable / Telecom News

Telus Health partners with Clinia to improve healthcare navigation

Telus Health last week announced an exclusive strategic partnership with Clinia, a Montreal-based provider of health-grade search technologies, to transform healthcare navigation and deliver personalized care for individuals. “By harnessing Clinia’s AI-powered technology stack, TELUS Health aims to streamline provider registry networks management, facilitate seamless interconnectivity and drive improved cost sustainability for payors and providers, eliminating the problems associated with traditional provider registry networks,” which can be expensive to maintain and don’t provide connected and complete information, a press release says. “The overwhelming amount of health information available online can be incredibly time… Continue Reading

Cable / Telecom News

MPs want telecom CEOs, innovation minister at committee to talk wireless price hikes

By Ahmad Hathout Members of Parliament on the industry committee said Thursday that they want a broad study on mobile wireless prices and want the heads of Canada’s major telecommunications companies in front of them after Rogers announced price hikes to service packages. MPs said they want to invite to the committee Innovation Minister Francois-Philippe Champagne, Commissioner of Competition Matthew Boswell, Rogers CEO Tony Staffieri and its chief corporate affairs officer Navdeep Bains, Bell CEO Mirko Bibic, Telus CEO Darren Entwistle, and Quebecor CEO Pierre Karl Peladeau. Some members verbally agreed that they needed Champagne and Staffieri in front of them by… Continue Reading

Cable / Telecom News

Cogeco won’t set timeline on wireless launch

By Steve Faguy MONTREAL — Cogeco CEO Philippe Jetté doesn’t want to discuss when he expects the company will launch a wireless service. He was pestered with questions from journalists Thursday before the company’s annual general meeting — is it a matter of weeks, months, years? — but repeatedly said that they’re working toward a launch and would announce their plans in the near future. An actual launch is unlikely in the “short term” because “some preparation work remains,” he told analysts earlier. Jetté expressed some frustration with the length of the process, both in terms of regulatory obligations and the slow pace of… Continue Reading

Cable / Telecom News

TekSavvy asks for review of fibre migration leaving competitors behind

By Ahmad Hathout TekSavvy has filed a Part 1 application to the CRTC asking for a review of a wind down of older coaxial network technology by Cogeco that it said will affect its ability to provide service to its customers. The large independent telecom relies on Cogeco’s last mile coaxial facilities at two interconnection locations in Burlington and Windsor, Ontario. Cogeco allegedly told TekSavvy that it is migrating wholesale customers to fibre technologies, including to radio frequency over glass technology (RFoG) at the Burlington site as soon as last week with eventual migration at both sites to ethernet passive optical… Continue Reading

Cable / Telecom News

Group of INDU committee members calls for hearing on increased wireless prices

Five Conservative and Bloc Québécois MPs who are members of the Standing Committee on Industry and Technology (INDU), including its two vice-chairs, are calling on the committee’s Liberal chair, Joël Lightbound, to initiate a hearing on the increasing prices of wireless services. In a letter dated Jan. 8 and obtained by Cartt, INDU committee vice-chairs Rick Perkins (Conservative) and Sébastien Lemire (Bloc Québécois), along with Conservative MPs Ryan Williams, Bernard Généreux and Brad Vis, take aim at Prime Minister Justin Trudeau and the Liberal government’s policy decisions that they claim “are increasing costs for Canadians across… Continue Reading